We are writing to let you know how pleased we are with our Arctic spa. We purchased a Yukon (Elite Series) model from Splash Pools & Spas in the
summer of 2002 and took delivery in September. We are frequent users of
our spa and use it even in the coldest weather.

Before buying, we did extensive research on spas and wet-tested several
competitors' products; however, it took us very little time to realize that
buying an Arctic spa from Splash was the right decision - and one that we
have never regretted.

From our very first visit to Splash and our contact with Trish, to the
sales visit by Jeff, delivery by the crew, and after-sales service by Mike, we
have dealt with some of the most pleasant, honest and dependable people with whom we have ever had the fortune to do business. For us, the product represents only half of the buying experience. The people who influence and support the purchase (sales and service) are just as important - especially when it involves such a significant investment.

We often relate our positive experience to friends and neighbours and would not hesitate to recommend Arctic or Splash Pools & Spas to prospective spa buyers.

Thanks and keep up the good work.